Family Support Center

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Family Support Center implements Lethality Assessment Protocol in light of domestic violence related deaths in Wisconsin

Family Support Center Stands in Solidarity With Anti-Racist Movements

August 28, 2020

Collectively, our world adds the name of Jacob Blake to the long list of BIPOC people who have been brutalized by systemic racism. At Family Support Center, we continue our work in analyzing our own and our movement’s role in perpetuating racism and work toward its dismantling.

June 5, 2020

Family Support Center grieves the recent murders of George Floyd, Breonna Taylor, Tony McDade, Ahmaud Arbery, and David McAttee. Their killings represent a small, publicly visible segment of the long legacy of violence caused by police officers and other individuals and systems fueled by racism and white supremacy. The ramifications of this legacy include the deaths of those whose names are familiar -- Oscar Grant, Eric Garner, Trayvon Martin, Michael Brown, Emmett Till, Martin Luther King, Jr. – and countless others who have suffered and died over the past 400 years, since this country’s colonialist foundation was seeded with the violence perpetrated against enslaved African people.

As an anti-violence organization, we understand that interpersonal violence and institutional violence are interconnected. We cannot respond only to people’s experiences of interpersonal violence without responding to broader systems of oppression. Both interpersonal and institutional forms of violence are rooted in intersectional and systemic structures of power and control.

We are also aware that our own movement is not immune to enabling oppressive systems. Historically and currently, the voices of Black women, Indigenous women, other women of color, and those with multiple marginalized identities, which shaped the very beliefs that drive our work today, have been co-opted and silenced.

All systems – judicial, educational, health care, social services -- must take action: not only to eliminate racist practices, but to explicitly commit to anti-racism. We cannot rely only on the continuation of past and present efforts to achieve these goals. Well intentioned or not, these efforts have not worked, and the killing and abuse of people of color by systems of power, especially those operating under the guise of “protecting” communities from harm, has continued for far too long. We will not look away from this moment in our history, where the safety and worth of Black and Brown individuals, families, and communities continues to be undermined: especially in light of the COVID-19 crisis’ disproportionate effects. We must decolonize our minds and start anew.

Family Support Center, with deference to BIPOC and others most impacted by all forms of violence, is committed to evaluating our internal policies and practices, our external partnerships, and our guiding principles. We hope you will join us in the difficult but vital work to break the cycle of trauma inflicted by racism and violence.

We are continuing to provide services while committed to the health and safety of our communities 

Family Support Center remains dedicated to serving our Chippewa Valley communities in the midst of the COVID-19 pandemic. 

Telephone calls and scheduled telephone/video conference appointments are welcome and strongly encouraged. As always, we continue to be available 24-7 for support and advocacy. We can provide extensive services over the phone and through video conferencing:

· Counseling

· Individual and systems advocacy

· Restraining order assistance and preparation

· Safety planning

· Sheltering

· Support during sexual assault exams

· Developing coping strategies

· Information and referral

Tele-services and video conferences are not just for emergencies, and not limited to people we’ve worked with before. If you need someone to listen – call us!

Our telephone services are always open!

If tele-services are unsafe or impossible for you, Family Support Center staff will be in the Chippewa Falls office limited hours to respond to the needs of our clients. Those who do come to our office will need to wear a mask (provided) and respect social distancing guidelines. To reach the Eau Claire Sexual Assault Office, please call 715-830-0188.

River Source Family Center will continue to offer tele-services.

These changes will remain in effect until further notice. We will continue to post any changes on our website as well as Facebook page. Please remember that we do not utilize Facebook Messenger for advocacy services. It is not confidential and not constantly monitored by an Advocate.

Please call us: 715-723-1138 or 1-800-400-7020~Chippewa Falls

715-830-0188~Eau Claire Sexual Assault Office

All services are FREE and CONFIDENTIAL

Domestic Violence Victim Services

Counseling and advocacy for adults and youth

Safety planning

Legal advocacy

Outreach and awareness

Sexual Assault Victim Services

Counseling and advocacy for adult and child victims (past or present)

Offices in Chippewa Falls and Eau Claire

Emergency room support

Outreach and awareness

Parenting Services

Family Support Center Parent Educators embrace and promote

~positive discipline practices

~respectful and reflective communications skills and

~Authoritative Parenting techniques 

  as tools to guide parents and help families thrive

Please navigate to "Services" page for more information or to register for a class.

Community Education and Referral

Part of our mission is to raise awareness about domestic violence and sexual assault. If you would like someone to present at your organization, or would like more information about our services, please contact us.

call: 715-723-1138 or email:

Office hours:

Monday thru Friday

8:00 a.m. to 4:30 p.m.

24-hour crisis line



The Family Support Center

welcomes and affirms

LGBTQ individuals, families and communities.